Language Line Services: Business Continuity & Disaster Recovery


Ensuring 24/7 availability for our Interpreting service is now a must have for both our business clients and emergency services, so when Language Line Services moved into new UK headquarters in April 2007, the selection process lead us to Canary Wharf.

In selecting a new London office several factors were vital, but the top priority was to find a site capable of providing our clients with as close to 100% service availability as possible.

Canary Wharf is a high service availability area and is home to the world’s leading investments banks, trading centres and technology dependent companies.

Building on the business critical infrastructure in Canary Wharf, Language Line Services made additional technology investment in our building in Canary Wharf to ensure the technology platform our clients rely on is truly best in class.

Key features of our platform now include:

• Dual Connections to multiple local power sub stations
• On-site Backup generators and Uninterruptible Power Supplies (UPS)
• State of the art Dual Telephone switches with access via geographical and non-geographical numbers.
• Alternative call delivery centres available in less 30 seconds
• State of the art network monitoring tools.
• Secure communications room access.

If you would like to understand more about how Language Line Services Disaster Recovery capabilities can make the difference for your organisation please contact out Technology team at businesscontinuity@languageline.co.uk