Corporate Fact Sheet

Overview

Language Line Services is the world’s leading provider of Telephone Interpretation and document translation services that connect businesses and government organisations with a rapidly growing multilingual population.

To distinguish the two terms, “interpretation” is the spoken word; “translation” (as in document translation) is the written word. The company provides a range of products from Telephone Interpreting and Face to Face interpreting services to Document Translation and Localisation.

Language Line Services eliminates language barriers and simplifies communications with customers, employees and business partners.

For the public sector, Language Line Services serves as a vital link between limited English speaking communities and the critical services they need. By offering the most skilled interpreters and a technologically advanced global network to connect them, Language Line Services helps clients expand their reach and comply with state and federal rules and regulations.

Language Line Services offers Interpretation and Translation services in over 170 languages through an internationally distributed team of expert interpreters based throughout the world (to distinguish the two terms, “interpretation” is the spoken word; “translation” is the written word). By utilising fully redundant telecommunications and database systems, the company ensures complete continuity of services for clients, providing rapid response time for critically needed services.

Market Focus

Private Sector: Language Line Services provides expert industry-focused services for businesses in the healthcare, telecommunications, financial services, insurance, call centre, transportation and travel arenas, along with other key sectors. The company’s interpreters are specifically trained in the unique business terminology relevant to each sector.

Public Sector: Language Line Services provides vital language services to thousands of public organisations. The company provides Interpretation and Translation Services for thousands of organisations including Police Constabularies, NHS trusts, Councils and Emergency Services.

Services

Learn how our language professionals can help make your organisation more effective...

Document Translation - Translate your Website, instruction manual, English forms, signage, agreements, applications and any other document into the languages your customers understand, their own.
Localisation - Translating software, content management solutions, websites, on-line help, multimedia applications, training materials, and other applications into different languages.
Pay As You Go Interpreting Service - In a hurry? Seldom need an Telephone Interpreter and don't want to set up an account? With just a credit card, you'll have an interpreter within seconds.
Telephone Interpreting - All you need is a telephone and you'll soon be communicating with your clients from English into over170 languages.
Language Line® Phone - When face-to-face with your customer, use our popular, easy to use, dual-handset telephone.
Transcription Services - Advanced technology enabled services for organisations to support their visually impaired clients. Working in partnership, we develop solutions to produce Audio, Braille and Large Print Transcriptions.
Face to Face Interpreting - Professional, face to face, on-site interpreters conduct scheduled in person assignments for you, your clients and patients.