Why are Interpreting and Translation Services so important to the NHS?

Cost saving - Limited English Speakers without Interpretation incur higher charges and longer stays than other patients, increasing the cost of patient care.
Cost saving - Without effective in language communication "Do Not Attend" costs increase. "Do Not Attend" costs currently cost the NHS over £400 Million per annum.
Cost saving - Limited English Speaking patients without interpreting access return to emergency care more frequently than interpreted patients, increasing the cost of patient care.
Patient care - Many Limited English Speaking people admit they wait for an emergency to seek health care, as they fear a situation where they cannot clearly communicate.
Patient care - Interpretation eases the tension and frustration experienced by patients who do not speak English, thus improves the quality of patient care.

Why do so many NHS trusts choose Language Line Services?

Quality - You can expect the most professional, highly trained Interpretors and Translators to serve you and your patients.
Reliability - You will enjoy quick, easy access to professional, culturally sensitive interpreters 24 hours a day, every day of the year... clear, accurate communication is crucial to responsive care of your patients.
Cost Effective - Using our professional, easily accessible interpreters results in more appropriate, effective care and more accurate diagnosis... fewer urgent care situations and reduction in unnecessary testing... clearer understanding of prognosis and lower costs of treatment.
Affordability - You pay only for the time you use.